Overview
This page explains how to sign in to Coinsquare, what to expect during the login process, and how to solve common issues. It’s written in Canadian English and aimed at users in Canada who need clear, practical steps for secure access and account recovery.
Standard Coinsquare Login — Step by step
- Open the official site: In your browser go to coinsquare.com. Always check the domain and SSL padlock before entering credentials.
- Click Sign In / Log In: The login link is usually in the top-right corner of the page. Tap it to open the login form.
- Enter your email and password: Use the email address registered with your account and your password. Avoid copy-pasting from unknown sources.
- Complete two-factor authentication (2FA): If 2FA is enabled, provide the code from your authenticator app (e.g., Google Authenticator, Authy) or SMS code if you have SMS 2FA enabled.
- Successful sign-in: After successful authentication you’ll land on your dashboard. Review any security notices or new device alerts immediately.
Note: Use the official Coinsquare app for mobile access (download from your device’s official app store). Avoid third-party downloads or suspicious links.
Troubleshooting Common Login Issues
If you can’t sign in, try these quick checks:
- Incorrect password: Use the Forgot password link to reset your password via your registered email.
- 2FA problems: If your authenticator app shows a time-based code, ensure your device clock is accurate. For lost 2FA devices, follow the account recovery steps below.
- Unrecognized device or location: Coinsquare may prompt for additional verification. Check your email for a verification or security alert.
- Blocked or locked account: Temporary locks often happen after repeated failed attempts. Wait the cooldown period, then follow reset instructions or contact support.
Account Recovery & 2FA Reset
If you’ve lost access to your email or authenticator app, use Coinsquare’s recovery options. Typical steps include email-based identity verification and submitting ID documents. Expect to provide government ID and additional information to meet KYC/security requirements.
Keep backups of your 2FA recovery codes and store them in a safe place to avoid lengthy recovery processes.
Best Practices for Secure Login
- Enable strong 2FA (authenticator apps are preferred over SMS).
- Use a unique, strong password and a reputable password manager.
- Turn on account alerts and email notifications for new sign-ins and withdrawals.
- Regularly review device activity and remove unfamiliar devices from your account settings.